As indicated by the U.S. Private venture Administration, independent companies speak to 99.7 percent of all business firms in the nation. Little firms likewise represent forty-three percent of the technical workforce, and utilize engineers, computer software engineers, and researchers. Around fifty-two percent of the private companies are locally situated. According to the US Census Bureau information for 2009, in excess of 119 million family units in the US have computers, and 68.7 percent of them utilize the Internet. For the greater part of the entrepreneurs, utilization of computers and the Internet is basic to expand their efficiency. From blossom shops to bowling alleys, every little foundation have progressively received data technology to smoothen their activities, set aside cash, and increment their benefit. Firms use computers to deal with their business through powerful correspondence and productive information the executives. In any case, a significant number of those organizations endure ordinary misfortunes in efficiency because of different programming and equipment related issues that hamper their day by day exercises.

The computer related issues that independent ventures face are like what the large organizations need to likewise manage. As per a Forrester Research projection, development in IT spending is required to increment to 8.4% in 2010. For 2010, around 40% of organizations revealed an expanded spending of five percent or more on IT security. Yet, just a little level of the private companies in the US utilize in-house technical experts for computer fix for settling equipment and programming issues. There has been an expansion redistributing technical support necessities to organizations, for example, iYogi, which offer far off help for computer fix. For a little yearly charge, iYogi offers boundless far off technical support and computer fix administrations to their endorsers. iYogi technicians can be reached at any hour of the day or night. By choosing far off tech support, little firms can set aside a ton of cash. The cost advantage is in reality one of the significant reasons why little firms in the US buy in to far off technical support administrations.